Job Duties

• Coordinates with sales team/s by managing schedules, filing important documents and communicating relevant information and follow-ups.
• Collaborates with other departments to ensure sales, marketing, addressing
  complaints & queries, and timely deliveries to customers.
• Answers customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Prepares and follows up on sales quotations prepared for clients.
• Establishes active communication and engagement with sales representatives to ensure that orders are processed promptly.
• Handles urgent calls, emails, and messages when Sales Representatives are
  unavailable.
• Coordinates with Production Department for billing and transport of products (dispatches).
• Maintains inventory of sales materials, e.g Point of Purchase (POP) & Point of Sales (POS) consisting of brochures, promotional items, product samples, etc.

 Job / Knowledge Requirements

• Graduate in any field.
• Minimum 2 years’ experience as a Sales coordinator in manufacturing sector .
• Experience in using CRM and ERP.